I’ve always been afraid of the unknown. What I really like about the way the Glasgold Group works is that everything is explained in detail so that there are no surprises down the road. I was given take-away materials about a mid-face lift that set the groundwork to ask specific questions of Dr. Mark, my surgeon, during our initial consultation. His patient coordinator also was very responsive to my questions. I learned exactly what a mid-face lift could and couldn’t do, got a general idea of how the surgery would be performed, that it could be done in one of three fully accredited outpatient centers, what anesthesia would be used, and how long everything would take. I also was told what I could expect post-surgically, and the protocol to follow about two weeks prior to surgery, such as not taking aspirin or Vitamin E. What I really appreciated was receiving a call that night after my surgery asking how I was doing and if I had any questions or concerns. While many people have complimented me on how terrific I look, I don’t think anyone suspects that I’ve had plastic surgery, which is my preference.
- 48, accounts receivable manager